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FAQ's for Dezains

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More information of Dezains

Please note that customized orders typically arrive in 4-6 days, and expedited shipping options aren\'t available.
Orders can be shipped within the Indian addresses (some restrictions apply). MR.SHOES doesn\'t ship internationally.
We will process your refund as soon as we receive the product at our warehouse. Not making you wait for long, we will take only 7 to 10 working days to refund the amount. If you have bought the product on its MRP, 100 % of the refund will be processed in the same payment mode except for the Cash on Delivery mode. If you have paid us through your credit card, we will make sure you get the refund amount within 7 days of the product QC clearance at our warehouse.
Return/Exchange process:-
As soon we receive the return package at our warehouse and quality check is completed, we begin the process of wrapping brand new shoes to reach your door.
Replacement/Refund/Exchange Validity:-
As soon we receive the product back at our warehouse, our team puts a magnifying glass to use on the shoes and declares whether it is suitable for refund. In case of any rejected refund claims, we ship the product back to you.
In case any of our products is unable to meet your expectations we consider this as a regretful event, though we also offer you a \'7 days return policy\' from the date of delivery. You can contact our Guest Relations helpdesk at \'9825190915\' within service hours or email us at \'[email protected]\' We will be glad to help you with the Return claim process.